List of points

More should be asked of you, because you can give more and you should give more. Think about it.

You complain…, and I go on with holy intransigence: you complain… because this time I have put my finger where it hurts.

Governing often consists in knowing how to draw good out of people, with patience and affection.

Good governance knows how to be flexible when necessary, without falling into the mistake of not asking enough of people.

When they take their little children in their arms, mothers —good mothers— make sure they do not have any pins in their clothes which could hurt them. When we deal with souls, we should have the same gentleness, together with all the determination required.